Shipping and Returns
Shipping
PawMiles is built for U.S. dog owners. Order processing and delivery timing can vary by item, warehouse, and fulfillment partner. Product pages and order emails are the best source for current tracking information.
Returns
If an item arrives damaged, incorrect, or unusable, contact PawMiles with your order number and photos so the issue can be reviewed. Items should be unused and in their original condition when a return is requested.
Order support
For order questions, include the order number, email used at checkout, and a short description of the issue.
Store note: shipping and return timing can vary by item and fulfillment partner. PawMiles keeps this language clear for U.S. customers and can adjust it as supplier data changes.